Hit Ratio

With GrindStone Collection Strategies, you can expect a higher hit rate than any other agency. GrindStone has strict internal review protocol which requires its collectors to make contact by phone at a minimum of three times per week on every account. In many cases your debtors will be contacted daily. Collection managers review files weekly to ensure maximum contact is being made. Collectors and investigators are paid on a bonus and commission plan, giving them the incentive to collect as much as possible.

Letter Series

"Out of sight, out of mind" will not be an excuse your debtor gives for not paying their bill. Automatic collection letters are sent throughout the month. The GrindStone "Letter Series Program" will keep your name on their mind.

Investigations & Litigations

At GrindStone our goal is to keep your account out of the courtroom. With our nationwide network of investigators and attorneys your debtor will be contacted from every angle possible to bring this account to closure.
      Investigators- As needed, GrindStone will send out private investigators to the debtor’s doorstep. This will move your invoice to the top of their priority list, and will also give us an idea if there are assets, should the account require litigation.
      Local Attorneys- GrindStone routinely uses local attorneys in the debtor’s jurisdiction to send demand letters. These letters are sent as part of the collection process, at no additional charge. Communication from a local attorney lets the debtor know that we have "local legal representation".
      GrindStone Legal Dept- Should collection efforts be exhausted, a thorough review of the debtors financial stability, credit reports, collection notes and PI reports will be conducted to determine if the account is worthy of litigation.
The following legal services are provided for all GrindStone legal accounts
• Suit recommendation letter
• Legal forwarding to local attorney
• Lawsuit management and regular updates
• Judgment execution

International Collections

GrindStone can collect anywhere in the world. Our experienced international collectors have access to multiple languages and work closely with the US Embassies to file trade complaints. This process maximizes international debt recovery.